The client is a complex petroleum refining company, floated by two of world’s largest Oil production companies. The refinery processes some 400,000 barrels per day of Arabian crude. Approximately half of its output is consumed domestically, making the client a main supplier of gasoline in the western region of the Kingdom of Saudi Arabia.

Due to the large size of their organization, it was difficult for the Client to schedule training classes for all their employees manually. They were following a lengthy approval process for their employees’ training courses. In addition, there was no link between training and the appraisal system, which could be useful in getting feedback, in improving the quality of training, and employee ratings. The Client wanted to close in these gaps and build an efficient and improved system..

We automated the approval process using SAP workflow. We recommended the client to use learning portal. So the employee can select the available courses and book those courses that fit their career path. We have also configured online and offline courses which an employee can book by logging into the learning portal. We linked SAP Learning Solution (LSO) with appraisal system which helped the Client to improve the quality of training, and keep their training programs highly interactive.