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Kaar deployed a dedicated team of SAP consultants to develop and enhance a “Health Care” product which is currently used by 1500 users across the Netherlands.
 
The Client
The client is leading software services provider with its focus in business consultancy, implementation and management of business Solutions system mySAP and training. It primarily focuses on healthcare vertical.
 
The Challenges
Being an extremely large institution, managing healthcare activities was a huge concern for the client. There was no proper corporate system which supported the control of the activities like Registering Patients, Allocating doctors to the patients, Defining contracts between institution and patients, Administrating insurance activities and reporting etc They were conducted either manually or on a variety of disparate systems and importantly they were handled in an asynchronous mode. These activities were therefore time-consuming, labor intensive, unstable due to the lack of authorization and did not offer sufficient flexibility to support evolving business demands. Therefore, they wanted to rebuild a comprehensive health care management system to address their needs.
 
The Solution
We analyzed the existing business processes, understood the system functionalities and came up with a recommendation to rebuild a product with enhancements by using development tools (Webynpro Java, EP, XI, and BI) provided by SAP, which has easier integration with other SAP components. The Solution provided by Kaar forms the eSOA foundation and it also enables introducing / modifying any number of healthcare activities to this product in future. It involves various applications to handle registering clients; communication with insurance companies, and they are all integrated seamlessly. We recommended Enterprise Portal as an access medium for all the applications and BI for reports. We also recommended and brought into existence necessary technical upgrades in the systems. As a result the client successfully integrated and automated all of their existing manual business activities.
 
Business Benefits
By partnering with Kaar Technologies the client successfully implemented a fully automated process to handle their care related activities. This reduced the time and manual work in the Health Care institutions enormously This product is rolled out in many care institutions in NorthWestern Europe. This implementation was completed within the time frame and without any over costs.
Other significant benefits:
  • Provides rich and simplified user interfaces to ease the complex processes in Care sector
  • Significant reduction in processing time
  • Generates various reports to cater to different divisions in HealthCare institutions
  • Effective communication with Insurance Companies
  • A complete and effective product provides consistent data at any time because it is operating in a synchronous mode.
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