SAP CRM provides an e-commerce application that enables you to turn the Internet into both a profitable sales channel and an interaction channel for business customers and consumers. With SAP CRM, you can empower your customers with a personalized Web experience and convenient self-services. Plus, the application delivers a fully integrated Web channel, helping you strengthen sales and service operations while reducing transaction costs and customer service calls.

SAP CRM enables a complete range of e-commerce processes, including:

	e-Marketing		e-Service
	e-Selling		e-Analytics

SAP gives you an easy way to leverage your existing SAP functionality and IT investments to build an e-commerce presence. You can implement the SAP E-Commerce application with your existing SAP application for an entry-level solution to quickly turn the Web into a profitable sales and interaction channel. The application supports end-to-end, order-to-cash processes with easy-to-use, interactive selling and self services and provides an easy upgrade path to the complete SAP CRM application.

Kaar can help you setup your E-commerce platform and guide you through to maximize results.